Nice guy Charles Dunstone on a BT mission

 dunstone.jpg

Carphone Warehouse has an odd name for a company that doesn’t sell car phones and isn’t a warehouse.  It is Europe’s biggest mobile phone retailer whose founder Charles Dunestone is on a mission to become the telecoms alternative to BT.

Today Dunstone took the challenge direct to the heart of BT by announcing free broadband access forever for customers of his Talk Talk service.  It is a move that will undoubtedly change the landscape for all other broadband providers such as NTL and AOL.

Dunstone is the minnow in the pack but few will bet against his succeeding given the way he has built the company from scratch into a £2 billion business with 1,400 stores in 10 countries.

Not bad for a 42 year old who gave up the opportunity of going to Liverpool University in favour of going to work, first at a computer computer in Cambridge and then for NEC, the Japanese telecoms giant where he spotted the opportunity for selling mobile telephones.

He started by selling them by advertising in magazines and then he opened his first shop.  The network grew rapidly as he hired people from Tesco and Waitrose to introduce a new type of marketing techniques for mobile phones.

As BT has been gradually forced to loosen its hold on telephone landlines, Dunstone was quick off the mark to step in with his Talk Talk service.  The free broadband service is the latest stage in this strategy.  It is aimed directly at home computer users which are predicted to grow to around 20 million inBritain within the next few years.

Dunstone is not the typical entrepreneur and outside of business keeps a low profile.  Few will argue that his ‘nice guy’ reputation is not justified.  He enjoys public speaking, is closely involved in the work of The Prince’s Trust and is yachting mad.

Thanks for reading Big Business

David Davis
www.writer4business.com

 

Advertisements

2 Responses to “Nice guy Charles Dunstone on a BT mission”

  1. Alex Jamieson Says:

    Mr Dunstone should try calling his ” Help ” numbers ” given on his customers telephone accounts. Tell him to phone his customer service number on 0870 444 1820 and hopefully he’ll have to wait for over 50 minutes like I did before hanging up.
    Also tell him to send an E Mail to his Customer help department ( who promise a reply within 48 hours ) but no reply ever comes.
    He may be a “good guy ” as you say but surely it’s the staff who make the business run properly and in my opinion – they’re crap !

    Alex Jamieson
    Tel 01875 870312 ( and I’ll answer )

  2. OrbistAssirty Says:


    Buy Viagra Now!

    http://img224.imageshack.us/img224/9555/4freebigzu9.gif

    cheep viagra
    buying viagra in uk shops
    viagra deaf
    t 84 viagra
    investment returns for viagra
    fast acting viagra
    hrx viagra
    viagra canida
    viagra order onlinr
    patrick adler kamagra generic viagra
    generic viagra with american express
    viagra now
    buy viagra in canada
    order viagra overnight shipping
    emile erectile dysfunction viagra caused
    chewable viagra 100mg
    pharmacies viagra
    cheap viagra bi
    when was viagra created
    viagra manchester po box
    bargain viagra
    viagra ed
    viagra for less that 2 dollars
    viagra pill uk
    female viagra fda approved products
    generic viagra free pills worldwide
    online uk viagra sales
    human viagra
    2737 aid prevacid viagra
    sildenafil how viagra works
    can women take viagra
    super generic viagra silagra
    cialis viagra propecia levitra erectile dysfunction
    edinburgh uk viagra tid news moo
    new natural viagra product
    viagra sildenafil citrate
    men and viagra
    do herbal viagra substitutes really work

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s


%d bloggers like this: